Purpose: The Seven Most Common Mistakes Leaders Make conveys to leaders that their role in leading people is critical to success both in terms of employee engagement and business results.

We define leadership as engaging other people to deliver desired results, and this workshop provides a forum to help leaders learn more about how to do that.

Through the introduction of three foundational models, we challenge leaders to step back and think about not only the kind of leader they want to be but also the kind of person they want to be. With this foundation set, this session explores the reasons for and consequences of the seven most common mistakes leaders make and how to overcome them.

Process: This workshop is interactive and uses a variety of discussion methods and group activities to maximize participant involvement and engagement. Throughout the workshop, leaders will assess the degree to which each mistake is present (or not) in their day-to-day leadership of people.

Payoff: Upon completion of this workshop, participants will:

• Understand why effective leadership is important.
• Learn key models, skills and tendencies related to interacting with and leading employees.
• Have new insights about the leadership mistakes they’re making.
• Have a collection of strategies to overcome the seven most common mistakes leaders make.

Purpose: Communicate By Design teaches leaders how to coach others who are falling short of expectations in terms of behavior or performance. We call this Coaching for Improvement.

Leaders will gain the competence and confidence to conduct difficult conversations about unmet expectations with calmness and respect.

Effectively delivering these coaching conversations is important because they help others achieve higher levels of performance and success on the job.

Process: Participants practice our six-step coaching process with specific emphasis on how to apply it when Coaching for Improvement.

Payoff: Upon completion of this workshop, participants will:

• Learn how to confidently and competently Coach for Improvement.
• Explore two key factors that make Coaching for Improvement difficult.
• Overcome common pitfalls when you Coach for Improvement.
• Practice and apply the six-step coaching process to Coach for Improvement.

Purpose: Understand Your Leadership Style helps participants see the impact behavioral style has on the ability to communicate effectively with others.

Style awareness helps leaders understand that they have a responsibility to become versatile in how they interact with the world around them, particularly with their own employees.

Process: This workshop incorporates the use of the DISC Interpersonal Style Report, analysis of the report and application to workplace situations involving individuals with different styles.

Payoff: Upon completion of this workshop, participants will:

• Understand the impact of different behavioral styles.
• Have an awareness of their natural style tendencies.
• Know how to identify the styles of others accurately.
• Increase awareness and tolerance of different behavioral styles.
• Apply specific strategies to work more productively with others.

Purpose: In 2017, it was reported that disengaged employees cost organizations $450 - $550 billion annually (officevibe.com).

Create a Culture of Employee Engagement helps leaders understand the impact they have on employee engagement and introduces them to six strategies for creating a culture of engagement.

Process: Participants will measure their own engagement at work, as well as the engagement level of their team.

Through an introduction to a list of six strategies to create a culture of engagement, participants will have an opportunity to share knowledge and best practices.

Payoff: Upon completion of this workshop, participants will:

• Recognize the compelling link between employee engagement and business results.
• Have a clear definition of what employee engagement is and why it is important.
• Understand one’s own individual level of engagement and the engagement level of their team.
• Be equipped to implement six strategies to create a culture of engagement.
• Have tips and strategies to use immediately as an individual leader to increase employee engagement and overall results.

Purpose: Support Yourself and Others Through Change explores the dynamics of change, resistance to change and how leaders can better help themselves and others navigate through change as effectively and efficiently as possible.

A key focus of this workshop is teaching participants how to coach others who are struggling with change situations in the workplace.

Participants are introduced to the rational and emotional aspects of change and why change is necessary for a business to thrive. This workshop covers the predictable reactions of employees who may be struggling to move forward and how leaders can provide support and advance acceptance.

Process: Participants apply two change models to a unique change-related challenge within their organizations. They will explore barriers that prevent acceptance to those changes and create and discuss potential solutions with the other participants.

Payoff: Upon completion of this workshop, participants will:

• Understand the need for continuous change, along with the predictable dynamics of change.
• Be familiar with typical reactions to change, especially of employees who are struggling.
• Identify current change-related challenges in the workplace.
• Have an action plan to address a current change issue within their organization.
• Learn how to coach others through change.

Purpose: Create Productive Meetings helps leaders become more intentional about how they create, manage and influence the effectiveness of meetings they facilitate and attend. Special emphasis is placed on leaders as change-agents who can positively improve the overall meeting culture within their organizations.

Process: Participants explore and examine a variety of simple, proven elements for structuring effective meetings, and they practice applying those elements to meetings they encounter in the workplace. Participants also work on strategies to enhance meeting participation, interaction and communication so that meetings become more engaging and impactful.

Payoff: Upon completion of this workshop, participants will:

• Understand key elements of a productive meeting.
• Know how to structure meetings in ways that heighten meeting effectiveness.
• Be prepared to employ meeting processes for better participation and communication.
• Make meetings they facilitate and attend highly productive and action-focused.

Purpose: The day-to-day whirlwind of activity in organizations makes it very difficult for leaders to ensure that their teams are working on what’s most important.

Focus Your Team teaches leaders how to heighten productivity by focusing on what matters most to drive the team and business forward.

Process: Through a combination of group and individual exercises, participants explore methods and strategies for enhancing team effectiveness and productivity.

Payoff: Upon completion of this workshop, participants will:

• Understand the importance of “focus” for maximizing team productivity.
• Know who their customers are and understand how that knowledge defines the team’s “mission of service.”
• Be armed with strategies for helping team members think differently about how and where they apply their efforts to priorities and projects.
• Have an action plan and tools to use with team members for focus and productivity.