Living As A Leader™ Training Resources

We have a host of Training Resources to support your leadership and staff development needs ranging from handbooks available to purchase to training programs.

HANDBOOKS

Employee | Leadership | Customer Service | Sales Professional | Sales Leadership

 

TRAINING PROGRAMS

Leadership | Employee Development | Professional Development

HANDBOOKS

Employee Series

·    Ten Simple Steps for Resolving Conflict

·    Ten Simple Ways to be a Better Co-Worker

·    Ten Simple Ways to Manage Your Time

·    Ten Things To Do When You’re Fed Up

·    Ten Simple Ways to Establish Respect

·    Ten Simple Ways to Build Trust

·    Ten Simple Ways to Improve Communication

·    Ten Tips for Decreasing Stress in Your Workday

·    Ten Tips for Behaving with Integrity

·    Ten Ways to Encourage Diversity

Living As A Leader Series

·    Ten Simple Ways to be a More Effective Team Leader

·    Ten Simple Steps for Productive Meetings

·    Ten Simple Ways to Give & Receive Feedback

·    Guidelines for Leading, Directing, Assigning or Instructing

·    Ten Ways to Be a Winning Leader

·    Ten Tips on How to be an Effective Coach

·    Lead with Integrity:  Earn the Trust & Respect of Others

·    Ten Simple Ways to Cope with Change

Customer Service Professional Series

·    Ten Tips for Telephone Success

·    Ten Tips for Pleasing Dissatisfied Customers

·    Ten Tips for Exemplary Customer Service

·    33 Ways to be the Best Customer Service Representative

·    Ten Tips for Better Customer Relationships Through Effective Communication

Sales Professional Series

·    Ten Tips for Creating a Smashing First Impression

·    Ten Simple Steps for Overcoming the Fear of Cold Calling

·    Ten Simple Strategies for Closing the Sale with the Customer

·    Ten Tips for Successful Time and Territory Management

Sales Leadership Series

·    Ten Simple Ways to Become a Star at Coaching Your Salespeople

·    Ten Simple Ways to Lead a Great Sales Meeting

To order any of the handbooks listed above,

Call 262-821-8178 or email info@livingasaleader.com 

(Note:  Online ordering is coming soon!)

At Impact-Consulting Group, we have a number of training programs available.  Call us for additional information or to order participant guides and leader guides.

Living As A Leader Series

·    Leadership Models, Tendencies and Key Attributes for Success

·    Understanding Your Leadership Style

·    Creating a Culture of Civility in the Workplace

·    Managing Employee Performance

·    Communicating By Design

·    Overcoming Conflict and Other Difficult Situations

·    Coaching Skills and Strategies

·    Facilitating Productive Meetings

·    Supporting Others Through Change

·    Bringing Out the Best In Your Teams

CLICK HERE for more details or HERE to register

Employee Development Series

·    Team Awareness

·    Managing Conflict

·    Fostering Trust and Respect

·    Coping with Change: Managing the Personal Impact

·    Making Collaborative Decisions

·    Guidelines for Productive Meetings

·    Maximizing Accountability

Professional Development Series

·    Serving Others in the Workplace

·    Training Skills for the Technical Trainer

·    Train the Trainer

·    Exceptional Customer Service

·    Time Management: Tactics, Tips and Strategies

Leader Notes available for most programs

For additional information,

Call 262-821-8178 or email info@livingasaleader.com 

(Note:  Online ordering is coming soon!)