Living As A Leader™ Staff Development Tools

Staff development is a key responsibility of a leader.  Over the past several years, we have provided training resources in a host of areas.  We also experienced, over and over, the need for training in a way that was low key and fairly non invasive.  As a result, we have written over 50 training handbooks.  These are simple and inexpensive, yet pragmatic in terms of the value provided. 

HANDBOOKS

We have a collection of handbooks that are perfect for staff development!  Below is a sampling of our titles.  Click here to select from a complete listing of over 50 titles.

EMPLOYEE SERIES

·    Ten Simple Steps for Resolving Conflict

·    Ten Simple Ways to be a Better Co-Worker

·    Ten Simple Ways to Establish Respect

·    Ten Tips for Behaving with Integrity

CUSTOMER SERVICE PROFESSIONAL SERIES 

·    Ten Tips for Telephone Success

·    Ten Tips for Pleasing Dissatisfied Customers

·    33 Ways to be the Best Customer Service Representative

 SALES PROFESSIONAL SERIES

·    Ten Tips for Creating a Smashing First Impression

·    Ten Simple Steps for Overcoming the Fear of Cold Calling

SALES LEADERSHIP SERIES

·    Ten Simple Ways to Become a Star at Coaching Your Salespeople

·    Ten Simple Ways to Lead a Great Sales Meeting