|
Living As A Leader™ Course Outline
for Informal Leaders
Session 1: Leadership Models, Tendencies and Key Attributes Needed For Success
Session 2: Understanding Your Leadership Style
Session 3: Communicate by Design
Session 4: Resolving Conflict and Other Difficult Situations
Session 5: Bringing Out the Best in Your Teams
Session 6:
Leadership Issues and Learning Recap
Session 1:
Leadership Models, Tendencies and Key Attributes Needed For Success
Purpose: The purpose of this
session is to highlight key models for leading others in the
workplace and to practice skills and strategies to successfully
balance accountability and inspiration in serving others.
Process: This session is highly
interactive and uses a variety of discussion methods and group
activities to fulfill the purpose.
Payoff: Upon completion of this
session, participants will:
-
Be familiar with key models for
leading others
-
Apply skills needed to implement
leadership models in the workplace
-
Be familiar with the concept of
shifting from “self-centered” to “other-centered” thinking
-
Develop a personal strategy for
handling an on-the-job, difficult leadership situation
BACK TO TOP
Session 2:
Understanding Your Leadership Style
Purpose: The purpose of this
module is to help participants understand that leadership style has
a tremendous impact on the ability to communicate effectively with
others. Style awareness helps leaders understand that they have a
responsibility to become versatile in how they interact with the
world around them, particularly their own employees. Expanding
talents outside of their natural tendencies is critical.
Process: This session involves
use of the DISC interpersonal style profile, analysis of the profile
and application to workplace situations involving individuals with
different styles. A focus on strengthening the ability to be
versatile is a key application in this module.
Payoff: Upon completion of this
session, participants will…
-
Have an understanding of what
their natural style tendencies are
-
Learn to identify the styles of
the people around them
-
Gain an understanding of the
tendencies of others
-
Learn how to work effectively
with people who are different
BACK
TO TOP
Session 3:
Communicate By Design
Purpose: The ability to
communicate effectively - particularly when situations involve
differences of opinion, emotions that run high and individual vested
interests – is essential to having a productive and collaborative
work environment.
Process: This session will
include introduction to key concepts, practice and role play.
Payoff: Upon completion of this
module, participants will more effectively ‘choose’ their words and
their strategies. They will communicate by design. Examples of
this include:
-
Understanding the difference between
passive, aggressive and assertive communication
-
Abandoning behavioral tendencies
when necessary (which is about 75% of the time)
-
Asking and Listening instead of
Interrupting and Telling
-
Giving and receiving difficult
feedback
-
Choosing your words (examples of
what to say, what not to say)
-
Use of positioning statements and
transition statements – to enhance the clarity of your message
and the context of your message
BACK TO TOP
Session 4:
Resolving Conflict and Other Difficult Situations
Purpose:
One of the most common shortcomings of a leader is the inability or
unwillingness to address conflict and other difficult situations,
because they don’t know what to say and what to do. The purpose of
this session is to help leaders move from ‘avoidance’ or from
mishandling a situation to handling it productively, with confidence
and respect. In addition, leaders will learn how to create the
foundation for a conflict-free environment.
Process: This session will
include introduction to key concepts, practice and role play.
Payoff: Upon completion of this
module, participants will be able to develop and execute strategies
to handle uncomfortable situations. They will be able to:
-
Create a foundation for a
conflict-free work environment
-
Deal productively with situations
that create conflict or difficulty
-
Understand different ways in which
people work through conflict and disagreement
-
Avoid ‘misbehaving’ when emotions
run high
-
Choose productive words and
behaviors to address negative emotional reactions in others
BACK
TO TOP
Session 5:
Bringing Out the Best in Your Teams
Purpose: The purpose of this
session is to provide leaders with tools, techniques and
competencies needed for team effectiveness. In this session,
participants first discuss team effectiveness in general and then
identify ways they as leaders can improve the effectiveness of their
teams back on the job.
Process: A variety of interactive
exercises will be used to maximize idea sharing and skill
development.
Payoff: Upon completion of this
session, participants will:
-
Discuss the current state of
teamwork within their organizations
-
Identify characteristics of
effective teams
-
Be familiar with the seven key
competencies for team effectiveness
-
Complete a team member assessment
and develop a strategy for implementing this assessment with
their individual work team
-
Develop an action plan for achieving
greater results with their individual teams
BACK TO
TOP
Session 6:
Leadership Issues and Learning Recap
Purpose: This final session will
allow participants to synthesize their experiences over the past
year and draw conclusions as to their growth as a leader and the
application of their learning to their workplace.
Process: A combination of
individual exercises, group activities, and personal presentations
will be used.
Payoff: Upon completion of this
session, participants will:
-
Complete an evaluation that assesses
their learning as well as the training overall
-
Draw conclusions as to their growth
as a leader and its organizational impact
-
Present to the group at least one
significant example of how this leadership development process
has positively impacted their organization
BACK
TO TOP
|
